CAP现场评审时会到实验室进行参观，参观过程中各位评审老师经常会在实验室进门醒目位置查找CAP sign，以保证实验室满足GEN.20330条款的内容。此处经常会有实验室张贴错误。大家需注意区分。
1、首次CAP现场评审张贴临时标志。
2、通过CAP现场评审后需更换CAP官方正式标志。
GEN.20330 Quality Concerns - CAP Sign
The laboratory posts the official CAP sign regarding the reporting of quality concerns to the CAP in a prominent location in the laboratory.
NOTE: The sign is intended to be placed in a location where it will be available to personnel. It is not a requirement to post the CAP sign in patient care areas.
While personnel should report concerns to laboratory management, the laboratory must ensure that all personnel know that they may communicate with the CAP directly if they have a concern not addressed by laboratory management, and that the CAP holds such communications in strict confidence. In addition, the laboratory must have a policy prohibiting harassment or punitive action against personnel in response to a complaint or concern made to the CAP or other regulatory organization regarding laboratory quality or safety.
Laboratories new to the CAP's accreditation programs (not yet accredited) receive a temporary sign after completion of the online application process, which must be posted upon receipt. After laboratories are accredited, they are awarded with the official sign for CAP-accredited laboratories to replace the temporary sign.
The dedicated, confidential CAP telephone lines for quality or safety concerns are 866-236-7212 (US, toll-free) and 847-832-7533 (international).
Additional CAP signs may be obtained by contacting the CAP at 800-323-4040 or in e-LAB Solutions Suite on cap.org (log-in required) under Accreditation Resources.
